Premiere Customer Service I figured that my past few posts on NCL (Link #1, #2 & #3) were so negative that I needed to rebound and give some praise for a change. This shout goes out to a company that…
Worst Cruise Line, Best to Avoid – Norwegian Trip Report Part 1
Worst Cruise Line in the Industry Now that our Norwegian Cruise Line (NCL) cruise aboard the Norwegian Jewel (March 27 – April 03, ’16) is done and we are back I wanted to reflect on the trip and provide feedback…
Worst Cruise Line = Norwegian Cruise Line
Worst Cruise Line = Norwegian Cruise Line For only the second time in my life I have had a customer service experience that makes me want to avoid a company like the plague. This latest experience with Norwegian Cruise Lines…
Helpful Mobile Travel Apps
by Jon Mohatt (aka Travel Brainstorm) With the holidays right around the corner, more people than usual are traveling so I thought I would provide a quick list of some of the mobile travel apps that I have found helpful…
United MileagePlus Club Card Review
by Jon Mohatt (aka Travel Brainstorm) As I scan the credit cards that I use on a regular basis and decide which ones are worth keeping in my wallet I came across my Chase Visa Signature United MileagePlus Club credit card…
J.D. Power is Now Ranking Airline Loyalty Programs
J.D. Power Begin Ranking Airline Loyalty Programs Well, it was only a matter of time before J.D. Power began ranking airline loyalty programs. They have just released their first airline loyalty program satisfaction survey results on May 14th, 2014. The…