J.D. Power Begin Ranking Airline Loyalty Programs

Well, it was only a matter of time before J.D. Power began ranking airline loyalty programs.  They have just released their first airline loyalty program satisfaction survey results on May 14th, 2014.  The summary can be downloaded from their website here.  If you missed it, J.D. Power also just released their latest hotel loyalty program satisfaction survey results on April 11th, 2014.  That survey is also available from their website here.

Here are the 2014 airline loyalty program satisfaction survey results:

Source: http://www.jdpower.com/press-releases/2014-airline-loyaltyrewards-program-satisfaction-report

Here are the 2014 hotel loyalty program satisfaction survey results:

Source: http://www.jdpower.com/press-releases/2014-hotel-loyaltyrewards-program-satisfaction-report

Summary

Remember to take these results as just another data point in your analysis to come to your own conclusion on what program work best for you.  All programs have their merits.  These results just show the satisfaction levels that J.D. Powers found among their survey members.  I’d be interested to know if you had similar experiences?

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